Returns & Exchanges
We want you to be fully satisfied with your new deck, which is why we offer a 30-day return window for all unopened and sealed playing cards. If your items are defective or damaged upon arrival, we will provide a full refund or replacement to ensure your collection remains pristine.
Verify Condition
Ensure that the playing card decks are still in their original cellophane wrap and the tuck case is unopened to qualify for a full refund.
Contact Support
Email our support team with your order number and a brief explanation of the reason for the return to receive a Return Merchandise Authorization (RMA).
Package Securely
Place the decks in a sturdy box with protective padding to prevent corner dings or scuffing during transit back to our warehouse.
Receive Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing